Privacy Policy
Ginisha (“we”, “us”, “our”) operates an online store that offers anti-tarnish fashion jewellery. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from our website.
By using this site, you agree to the practices described in this Privacy Policy.
Information We Collect
a) Information you provide directly
- Name
- Billing and shipping address
- Phone number
- Email address
- Payment-related details (processed securely by our payment partners)
- Messages or queries you send us via email, forms, or chat
b) Automatically collected information
When you visit our website, some information may be collected automatically, such as:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on each page
- Cookies and similar tracking technologies
How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Communicate with you about your purchases, order updates, and customer support
- Respond to your queries, feedback, or complaints
- Send you marketing communications, offers, and updates (if you have opted in)
- Improve our website, products, and user experience
- Detect and prevent fraud or misuse of our services
- Comply with legal obligations and resolve disputes
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember your preferences
- Keep you logged in (if applicable)
- Analyse site traffic and usage
- Improve performance and user experience
You can manage or disable cookies through your browser settings. However, some features of the site may not work properly if cookies are disabled.
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Service providers such as payment gateways, courier partners, email/SMS service providers, and analytics tools, only to the extent necessary to provide our services
- Legal or regulatory authorities, when required by law or to protect our rights, safety, or property
All third-party partners are expected to handle your information securely and use it only for the agreed purpose.
Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, so absolute security cannot be guaranteed.
Your Rights and Choices
Depending on your location and applicable laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal or legitimate business reasons to retain it)
- Opt out of marketing communications at any time
You can unsubscribe from marketing emails by using the “unsubscribe” link in our emails or by contacting us directly.
Retention of Information
We retain your personal information for as long as necessary to:
- Fulfil the purposes described in this Privacy Policy
- Provide services and support
- Comply with legal, tax, and regulatory requirements
When information is no longer needed, we will delete or anonymize it in a secure manner.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of these external sites. It is recommended to review their privacy policies separately.
Children’s Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that it can be removed.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Your continued use of the website after changes are posted will mean you accept the updated policy.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, you can contact us at:
Ginisha
Phone: 9046082723 / 9830263001
Email: care@ginisha.com